At eSkillCourse.com, we aim to ensure customer satisfaction with the courses and services we provide. However, we understand that there may be circumstances where a refund request is necessary. This Refund Policy outlines the terms and conditions under which refunds may be issued.

1. Eligibility for Refunds

1.1 Digital Products (e.g., Ebooks, Tutorials, and Courses):

Refunds for digital products, including but not limited to ebooks, JavaScript tutorials, bundle packages, Android tutorials, 3D tutorials, PHP tutorials, 2D tutorials, and Angular.js tutorials, will be considered under the following conditions:

• The product was not downloaded or accessed.

• A refund request is made within 7 days of purchase.

• Technical issues with the product prevent usage, and no resolution is provided within a reasonable timeframe.

2. Non-Refundable Situations

Refunds will not be issued in the following cases:

• The course or product has been accessed or downloaded.

• The refund request is made after the refund window (7 days) has expired.

• Dissatisfaction with the content when the product functions as described.

• Purchases made during promotional or discounted periods.

3. How to Request a Refund

To request a refund, follow these steps:

1. Send an email to info@eskillcourse.com with the subject line: “Refund Request.”

2. Include the following information in your email:

   • Your full name.

   • Order number or receipt.

   • Reason for requesting the refund.

3. Attach any relevant supporting documents or screenshots (if applicable).

4. Refund Process

4.1 Review Timeline: Refund requests will be reviewed within 5-7 business days of submission.

4.2 Approval Notification: If approved, you will receive a confirmation email, and the refund will be processed.

4.3 Refund Method: Refunds will be issued using the original payment method. Depending on your bank or payment provider, it may take 7-10 business days for the refund to reflect in your account.

5. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page, and the “Effective Date” will be updated. Continued use of our services after changes are made constitutes acceptance of the revised policy.

6. Contact Us

For questions or concerns about this Refund Policy, contact us at:
Email: info@eskillcourse.com
Address: EVLÍYA ÇELEBİ MAH. SADÏ KONURALP CAD. IKSV VAKFI NO: 5 iÇ KAPI NO: 2 BEYOĞLU / ÍSTANBUL